each order is 3d-printed or assembled to order:
• cookie cutters — printed in macquarie fields or our oregon hub for faster u.s. delivery
• letterboards & nfc business resources — printed & packed in sydney only
current turnaround: 3-5 business days (up to 7 during peak).

• free untracked letter post on cookie-cutter orders ≤ 1 cm thick.
  · no tracking · 4-8 biz days · own risk — not liable if lost.
• $10 aud tracked parcel post (larger cutters & all other items).
• free tracked shipping unlocks at $80 aud+ cart total.
• $13 aud express post — 1-3 biz days after dispatch.
• local pick-up: macquarie fields 2564 nsw (select “pick-up”).

printed & shipped from oregon for local rates; live postage appears at checkout (from ~$6 usd).
no free-shipping threshold — domestic free offer is australia-only.

we post worldwide.
• cookie cutters — from sydney or a regional hub (uk/eu/nz) when available
• letterboards & nfc resources — always from sydney
live parcel rates show at checkout (starting ~$15 aud). duties/taxes = buyer’s responsibility.

• tracked parcels get an email link on dispatch (scans may lag 24 h).
• untracked letter post has no scans and can’t be located once lodged.
• tracked parcel late? (10 + days au • 30 + days intl) — email us & we’ll chase/replace.

recyclable cardboard mailers, compostable satchels & paper void-fill — never bubble wrap.

shipping qs? email hello@pix3l.com.au or dm @pix3lprints (mon-fri, 9 am–4 pm aest).

email us.